I have carer responsibilities and can’t commit to a regular session, will I still be able to access your services?

We have a mix of in person and online groups for people aged 13+ to meet different needs. As well as a junior group for 9+ with parent consent required.

If you join a group there is no pressure to attend every session, you can just come when you feel able to.

If you’re not sure, please get in touch so we have explore a way forward.

I have health / mental health difficulties, will I still be able to access your services?

We have a mix of in person and online groups for young people aged 13+ to meet different needs. As well as a junior group for 9+ with parent consent required.

If you join a group there is no pressure to attend every session, you can just come when you feel able to.

Our Friday youth club is up one flight of stairs with no lift so unfortunately it is not fully accessible but we do have Wednesday wellbeing on WhatsApp.

And our 121 support is flexible – we can explore when and where/how to meet to help people to access our support.

If you’re not sure, please get in touch so we have explore a way forward.

The days / times of your groups don’t work for me because I have other commitments so I’m not sure what to do?

We have a range of services on different days and times and some of our services are flexible, so please take a look below to see if there are any services that you may be able to access.

And if you join a youth club there is no pressure to attend every session, you can just come when you feel able to.

*Our 121 support is flexible and our team will work with you to try and find a time that can work for both our staff and you between Tuesdays and Fridays (please note we don’t offer evening 121s)

*Wednesday Wellbeing on WhatsApp – drop by anytime between 5:30 and 6:30
The chat function is switched off and just switched on by staff for the weekly hour session

*Gapsters 9-14+
Parent consent essential. Fridays 4:30-5:30 online in term time and in person during some school holidays

*Gap 13-19+ Fridays 6 to 8pm in the Clapham Junction area
It’s an open session so you can arrive anytime between 6 and 8pm

*Trans wellbeing 13-19+ adhoc sessions during schools holidays which may be a Tuesday, Wednesday or Thursday between 1-3pm.
It’s an open session so you can arrive anytime between 1 and 3pm
We also have a closed WhatsApp group where staff can post information but the chat function is switched off.
The next Trans wellbeing session is: Thurs 30th Oct 2025

*Every Body 16-19+
Gym session days and times vary.
Due to the nature of the service, there is an expectation that anyone signing up will agree to communicate responsibly regarding any changes to the session time. This includes being on time for scheduled sessions or providing notice if running late or unable to attend. 

*Gayteen plus 18-25
We have a closed WhatsApp group where we share information. Session days and times vary and are often linked to events / activity visits

I can’t afford the travel fare to get to your groups,  so I’m not sure what to do?

We have our Wednesday Wellbeing group on WhatsApp so there is no need to travel.

And if you join an in person group there is no pressure to attend every session, you can just come when you are able to, for example if you were able to afford the travel once a month.

Please do speak to our staff so we can also explore if there are any other solutions.

It’s too far for me to travel to your groups but I’d love to attend, so I’m not sure what to do?

We have our Wednesday Wellbeing group on WhatsApp so there is no need to travel.

And please do speak to our staff so we can also explore if there are any other solutions.

I have trouble getting online / I don’t have a private place to join online sessions so I’m not sure what to do?

We do have in persons groups and 121 support.

If we are based in your school we can explore whether school may be able to support with online access or we can help you research local libraries.

And please do speak to our staff so we can also explore if there are any other solutions.

I’m not out at home about my sexuality / gender identity. Is it still possible to access your services safely?

If you are aged 13 or over you can consent to access our support yourself.

We will need to ask you for a parent or carers details in case of emergency, for example if you needed urgent medical attention whilst you were at one of our groups. But we understand the challenges for any young person accessing an LGBTQ+ service and we are extremely sensitive in our approach.

If you are under 13 we do need your parent’s consent to make sure we are following regulations. So if you are not out and don’t feel it’s safe to come out, we have lots of activities online you may like to access while you wait until you are 13 and able to self consent: Head back to the index using the button at the bottom of this page and choose the ‘Activities’ tab.

I am out at home but my family don’t support my identity and they won’t let me come to your groups so I’m not sure what to do?

We have our Wednesday Wellbeing group on WhatsApp.

And we can offer 121 support – we can explore when and where/how to meet to help people to access our support.

We also have a parent group and resources and can contact your parents/ carers to chat things through if you would like us to.

If you’re not sure, please get in touch so we have explore a way forward.

I wanted to come to one of your groups, but I don’t get on with people who go there so I’m not sure what to do?

All of our members are entitled to access whichever groups they would like to. If you’ve fallen out with / or don’t get on with other members, please talk to staff and we can help figure things out together.